Define Mortgage Solutions
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Contact US

To apply for a mortgage:

Call us
(602) 335‐5500

Hours
Monday through Friday: 8 am to 7 pm
Saturday: 9 am to 5 pm

For questions on an existing mortgage:

Call us
(602) 433‐7097

Hours
Monday through Friday: 8 am to 6 pm

Write to us
General questions and inquiries
PO Box 29232
Phoenix, AZ 85038

Notices or Error, Requests for Information and Qualified Written Requests (QWR, as defined in RESPA)
Define Mortgage Solutions
Attn: Notice of Error & Request for Information
PO Box 29232
Phoenix, AZ 85038

If you would like counseling or assistance, you can contact the following:
U.S. Department of Housing and Urban Development (HUD)
(800) 569‐4287
http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm

To mail a payment:

Regular
PO Box 2942
Phoenix, AZ 85062

Overnight
Mortgage Servicing
1262 N. Stapley Dr.
Mesa, AZ 85203